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FAQs – Frequently asked questions

Do you have a question about products or services from HYMER? The answers to frequently asked questions can be found here.

FAQs current situation regarding coronavirus (Covid-19)

Dear HYMER Customers,

At present, all of our lives are affected by the coronavirus (Covid-19) pandemic and the associated effects of measures taken by our respective federal and state governments and the health authorities. Of course, we understand that you are possibly feeling worried and have questions for us.

We would like to provide you with the best possible answers to any questions you may have in view of current developments.

Our dealers in Germany are back for you!

The dealer network in Germany has resumed operation and will be available again from April 20, 2020. The resumption of business operations is carried out under strict conditions with regard to hygiene rules and physical distance of all people in order to curb the further spread of the corona virus and to protect customers and employees alike.

Please note that the opening of retail outlets can vary depending on the federal state. Therefore, please inform yourself before visiting your respective trading partner.

Nevertheless, the current situation can change daily. We will make every effort to continue to offer you the usual HYMER service. However, we also expect one or two restrictions in the coming period. We would ask for your understanding in this respect.

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Status: May 11, 2020

FAQ overview

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Further information

  • hy19_bmci_550_presse_a_251_bil

    Dealer search

    Are you looking for a local dealer or workshop? Would you like to buy or rent a motorhome, caravan, campervan or van from HYMER? You can find a local dealer here: to dealer search
    To dealer search
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    Technology & Innovation

    Our objective is to continuously improve our offers and establish new standards of quality to make sure our customers are even more comfortable when travelling in the future.
    To technology & innovation
  • teaser_image_caravaning-info.j

    Vehicles & Driving

    Helpful information about travelling with motorhomes, such as speed limits, parking regulations and driving licence categories, can be found on the association website Caravaning Industrie Verband e.V. (CIVD) at caravaning-info.de
    To the caravaning-info.de website