Can I buy a HYMER vehicle directly from the factory?
Does the HYMER factory have its own showroom?
I am interested in a particular vehicle. Could you let me know which dealer has this particular model on display?
Can I order spare parts directly from HYMER?
Am I allowed to drive a HYMER motorhome with a B-Class driving licence?
If you have a Class 3 driving licence, which means you received your licence before 1999, you are allowed to drive motorhomes with a laden mass of up to 7.5 t.
If you have a B-Class driving licence from 1999 onwards, you are allowed to drive vehicles with a technically permissible maximum laden mass of 3.5 t. Most HYMER motorhomes fulfil this condition.
For vehicles with a permissible maximum laden mass from 3.5 to 7.5 t, a C1 driving licence has been required since 1999.
Do you offer driving safety training for HYMER vehicles?
HYMER offers a dedicated driving safety training for motorhomes and caravans at several venues around Germany on various dates several times each year. Driving safety training is conducted by professional instructors and is intended for all drivers of motorhomes, camper vans and caravan units – regardless of whether their vehicles were purchased from HYMER or not. More information about HYMER driving safety training can be found here:
I would like to drive my HYMER vehicle abroad. What traffic rules and regulations apply?
85 % of all motorhomes manufactured in Germany weigh less than the permissible laden mass of 3.5 t. For this majority of all motorhomes, the same speed limits apply as for passenger cars. The relevant speed limits for motorhomes over 3.5 t can be found here:
» Information about speed limits (in german language)
What emission standards do HYMER vehicles comply with?
HYMER vehicles comply with the current Euro 6 standard according to EU directives.
Where can I find assistance in a case of emergency while on the road?
Where can I find assistance if technical problems occur?
In general, your dealer is the first point of contact. If you are not able to solve the issue with your dealer, please contact our technical support.
You can reach us from Monday to Thursday from 8 am to 12 pm and from 1 pm to 4 pm and also on Friday from 8 am to 12 pm on the telephone number: +49 7524 999360
Was your question not included?
Contact us directly and we will process your request as quickly as possible.Message to HYMER