Emergency numbers
We have compiled a list of the most important telephone numbers should you need rapid assistance while on holiday:
HYMER FREEONTOUR loyalty card
| Membership queries | +49 7562 987951 |
Accessories / component suppliers
| ten Haaft satellite systems | +49 7237 485531 |
| ALDEN satellite and multimedia | +49 5493 913660 |
| Telair air conditioning systems | +49 8031 98939 |
| Dometic refrigerators | +49 1805 366384*** |
| WAECO cooling systems, air conditioning, awnings | +49 2572 879191 |
| FIAMMA awnings, bicycle racks | +49 9726 907210 |
| THULE awnings, bicycle racks | +49 9181 901108 |
| Alde heating systems | +49 9723 911660 |
| Truma heating systems (Mo - Fr) | +49 89 4617 2142 |
| (Sat 8.30 am to 4.30 pm) | +49 171 6166537 |
| THETFORD camping toilets | +49 2129 94250 |
| Reich showers, fittings | +49 2774 93050 |
Chassis manufacturers
| Fiat Europe | 00 800 34281111** |
| Fiat (alternative no.) | +39 0244412160 |
| Mercedes-Benz Europe | 00 800 17777777** |
| Mercedes-Benz (alternative no.) | +49 69 95307277 |
| Ford (Germany) | +49 800 3673387 |
| Ford (other countries) | +49 89 76764964 |
| Renault (Germany) | +49 1802 365365* |
| Renault (other countries) | +49 2232 737800 |
| AL-KO | +49 8221 970 |
| BPW | +49 2262 780 |
Queries regarding retrofitting of particulate filters:
| HJS (Fiat) | +49 2373 9870 |
| (Installation and sales via SMV) | +49 5471 958313 |
| (Installation and sales via Sawiko) | +49 5493 99220 |
| Pirelli (Mercedes & Fiat) | +49 170 9618735 |
| (Installation and sales Ernst Löwer) | +49 5622 99640 |
| Emitec (Mercedes & Fiat) | +49 2246 1090 |
| Twintec (Mercedes & Fiat) | +49 2244 918040 |
| Vitkus (Mercedes) | +49 461 9403510 |
* 6 ct/call from German landlines, max. 42 ct/min. from mobile networks.
** Free from landlines; calls from mobile networks may incur charges depending on the country and provider.
*** 14 ct/min. from German landlines, max. 42 ct/min. from mobile networks.